The Lou platform is built with state of the art software frameworks and technologies. It consists of a secure web application and content delivery network (CDN) that store, deliver, and serve content to customer applications. All data is stored in top-tier cloud environments managed by Amazon Web Services.
24/7 error logging and uptime monitoring ensures that if you or your users run into any issues with Lou, we will respond rapidly and fix them.
Lou retains data for the entire duration of a customer contract. Upon request, Lou will delete all customer data within 10 business days.
In the unlikely event of a security breach, Lou will immediately take action to contain the incident and notify customers of the breach.
This Security Statement was last updated on 02/15/22.